Our Policy Terms //
Due to high demand, we have certain terms. See the fine print.
- You must be at least 18 years old to book a reservation.
- *Cannot use coupons, free play passes, thank you card passes or return passes toward private sessions.*
- Mobile Parties are available by reservation 7 days a week.
- Mobile Parties must put down a $150 deposit for at least 15 players at the time of reservation. Deposit goes towards your balance and is not refundable.
- Day of play if you have less than 15 players your time frame drops down to a 2 hour play time. Final head count must be in 2 days prior of your play date in order for proper staffing and equipment ready.
- Showing up with extra players not paid for in advance can result in a minimum of 30 min wait time OR any extra players not able to play. If extra wait time cuts into your play time, there is no extension for playing.
Our Cancelation Policy //
We are open rain, snow, or shine.
- If you cancel 7 days before your scheduled day of play, you can receive a full refund.
- If you cancel within 7 days, there are no refunds, but you have 1 year to reschedule at no additional cost.
- If you cancel the day of your party, there is a minimum of $50 rescheduling fee.
- Rescheduling fee depends on how many people you booked for in advance.
- Your head count depends on how many staff is assigned to your group in advance.